zishaansunderji-Terminal | Stripe Developers | Page 1

undone talon Jun 17, 2022, 1:10 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

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stark beacon Jun 17, 2022, 1:11 AM

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yepp it's this:
req_VEcP2sTNMm2t1Z

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thanks for looking into this Jack!

undone talon Jun 17, 2022, 1:12 AM

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Thanks. It seems like you are operating from the Dashboard.

stark beacon Jun 17, 2022, 1:12 AM

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it's a script actually

undone talon Jun 17, 2022, 1:12 AM

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Did you get a dialog asking you to input the password?

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What kind of script?

stark beacon Jun 17, 2022, 1:13 AM

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it's a node js script - so I just got the error

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not on my script - but in stripe's logs

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from my side it was this:

New reader linked:  {
  id: 'tmr_EqiWAkM460vvUP',
  object: 'terminal.reader',
  action: null,
  device_sw_version: '2.4.2.3',
  device_type: 'bbpos_wisepos_e',
  ip_address: '192.168.2.35',
  label: 'Grub on Grenville Reader',
  livemode: false,
  location: 'tml_EqiWAmo5nI9ToJ',
  metadata: {},
  serial_number: 'WSC513104000905',
  status: 'online'
}
Linked reader to new location:  tmr_EqiWAkM460vvUP
ConfigurationId:  null
New configuration object:  {
  id: 'tmc_EqiWQEednlEHqO',
  object: 'terminal.configuration',
  is_account_default: false,
  livemode: false,
  tipping: {
    cad: {
      fixed_amounts: [Array],
      percentages: [Array],
      smart_tip_threshold: 1000
    }
  }
}
New configurationId:  tmc_EqiWQEednlEHqO

undone talon Jun 17, 2022, 1:14 AM

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OK. but according to the log, req_VEcP2sTNMm2t1Z was triggered from your Dashboard, not from a node.js script.

stark beacon Jun 17, 2022, 1:15 AM

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oh weird - let me run the script again

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just ran the script again

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i'll send the request id

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oh it worked!!

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that's so strange - i don't even know how to add a reader from the dashboard

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but it's fully connected

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thanks for your help!!

undone talon Jun 17, 2022, 1:19 AM

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No problem. Happy to know that the problem is solved!

stark beacon Jun 17, 2022, 1:20 AM

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Haha yeah thank you 🙂

#zishaansunderji-Terminal