johnpitchko-product | Stripe Developers | Page 1

livid cradle Jun 16, 2022, 7:35 PM

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Hi 👋 double checking that

knotty orbit Jun 16, 2022, 7:35 PM

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livid cradle Jun 16, 2022, 7:42 PM

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And what version of our Ruby library are you using?

knotty orbit Jun 16, 2022, 7:43 PM

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Ugh like 5.49 👎

livid cradle Jun 16, 2022, 7:55 PM

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Apologies for the delay, I haven't found anything definitive yet.

knotty orbit Jun 16, 2022, 8:08 PM

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No problem

livid cradle Jun 16, 2022, 8:37 PM

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Thank you for your patience, a teammate is helping me look into this.

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We just noticed that the Product shown in that response was created last year, and that the behavior you saw then may have been different based on your account state. I found a recent request from your account logs and it seems to have returned default_price instead. Can you confirm what behavior you're seeing when you create products now?

knotty orbit Jun 16, 2022, 9:08 PM

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Oh so the response may depend on when the product was created?

junior oracle Jun 16, 2022, 9:09 PM

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Hi there 👋 taking over for toby. In this case: yes it does, because the state your account was in has changed and it appears the issue has not been ongoing

knotty orbit Jun 16, 2022, 9:12 PM

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Interesting..... ok thanks I will handle this in our code to look for either a price or default_price attribute

knotty orbit Jun 16, 2022, 10:12 PM

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I seem to be getting an invalid tax code error when I run Stripe::Product.update(...) even when I use the non-taxable code txcd_00000000

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junior oracle Jun 16, 2022, 10:34 PM

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Which docs are you following that mention using that tax code?

knotty orbit Jun 16, 2022, 10:50 PM

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Hi I’m just looking at our existing code

modern echo Jun 16, 2022, 11:07 PM

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👋 stepping in here

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two-shoes had to step away.

knotty orbit Jun 16, 2022, 11:07 PM

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Howdy!

modern echo Jun 16, 2022, 11:08 PM

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Catching up

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Huh that's odd

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That looks fine to me

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Do you have a request ID that I can look at?

knotty orbit Jun 16, 2022, 11:13 PM

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I’m just using the Ruby library; can I grab one from making a request via the library?

modern echo Jun 16, 2022, 11:18 PM

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Hmm can you just provide the product ID that you are attempting to update? That would work as well

knotty orbit Jun 16, 2022, 11:22 PM

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Sure

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prod_Jt4xnTq0eO287x

modern echo Jun 16, 2022, 11:25 PM

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So it looks like you aren't passing the tax code correctly in the request. It seems to be passed as tax_code: "TaxCode - 476558". If you do have access to your Dashboard you can see this here: https://dashboard.stripe.com/test/logs/req_ITFyq2mQBJdRMO

knotty orbit Jun 16, 2022, 11:26 PM

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yeah that was our legacy test data

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Err.. Solidus legacy test data

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But what about in the screenshot above where I change the tax code to txcd_00000000?

modern echo Jun 16, 2022, 11:27 PM

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Are you updating in livemode or testmode?

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I'd assume testmode...

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But I'm not seeing a newer request than the one I mentioned that is hitting that error.

knotty orbit Jun 16, 2022, 11:28 PM

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🤔

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You're right; I see in logs

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What is odd is that my most recent requests do not appear in the logs

modern echo Jun 16, 2022, 11:36 PM

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Hmm that is odd

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You didn't change the key you are using to a different account did you?

knotty orbit Jun 16, 2022, 11:36 PM

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Not as far as I know; I checked and we are passing the same key as the account that I am viewing

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I can see POSTs from 7:29 PM but nothing after that

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Alright I'll keep hacking away at this. Thanks for your help!

modern echo Jun 16, 2022, 11:39 PM

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Ah wait now I see a new one

#johnpitchko-product