devsontap - android terminal issue | Stripe Developers | Page 1

knotty plume Jun 16, 2022, 3:14 PM

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bismark is not on right now but I am happy to help look in to next steps. Let me see if I can find that thread

polar flame Jun 16, 2022, 3:14 PM

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Thanks!

knotty plume Jun 16, 2022, 3:31 PM

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Hey apologies but the server got pretty busy so I might be a couple few more minutes on getting caught up

polar flame Jun 16, 2022, 3:36 PM

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All good, thanks for the update

knotty plume Jun 16, 2022, 3:38 PM

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And here is the old thread. Catching up now.. #981928781264592996 message

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Or should I say the ticket...

steep lagoon Jun 16, 2022, 3:55 PM

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👋 hi @polar flame I'm stepping in here as Pompey has to step away.

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Wow, so you get the same error with the new test card?

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And remind me what happens when you use a real card?

polar flame Jun 16, 2022, 3:55 PM

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Hey there. Yep, sure did lol

steep lagoon Jun 16, 2022, 3:55 PM

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Does it go through fine?

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By "go through" I mean it hits the normal decline?

polar flame Jun 16, 2022, 3:56 PM

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When I use a real card it goes through and throws an error when it's captured because it's a real card in test mode

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correct

steep lagoon Jun 16, 2022, 3:56 PM

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Huh that is very strange

polar flame Jun 16, 2022, 3:56 PM

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Agreed

steep lagoon Jun 16, 2022, 4:00 PM

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Okay so I'm going to need some time to further debug here — I'll likely need to circle back with our Terminal Engineers. Is it okay if I shoot you another email later today?

#devsontap - android terminal issue