#GiovanniV - prorations plus backdating
1 messages · Page 1 of 1 (latest)
Thanks for the info. Checking in to this behavior and if you can get the proration invoice items to be invoiced at your expected time from the start
Apologies but I have not gotten a chance to look at your subscription here yet. I am reaching out to colleagues for help on the other threads and will be able to look at this subscription momoentarily
Hey, apologies for the further wait. This looks like this will still take some in depth investigation and I think it may make more sense to take this to an email thread. Can you write in to our support and DM me your email? I can pick up the ticket and we can communicate on this through there