Sadiqmalik-Magento

[grizzled pike]

👋 happy to help, but unfortunately, I'm not really familiar with Magento

[wintry kestrel]

thanks the issue is specifically related to Magento since we are using the stripe magengo extension! single checkout works fine

[grizzled pike]

maybe if you ask later on today, one of my colleagues might be able to help

[wintry kestrel]

thanks! I hope somebody will read the message and get back otherwise i will post it here or the main channel! i am new to discord so dont know how exactly it works 😄

[grizzled pike]

you might be able to get help on this by writing to our support https://support.stripe.com/?contact=true

[wintry kestrel]

Thanks I dont have an account on stripe since i am developer and currently dont have access to main account! but will try to contact support in anyway

[grizzled pike]

you could ask for a developer user from your hierarchy

[wintry kestrel]

already but was not helpful

[grizzled pike]

😦

sorry don't know how I would be able to help you out in that matter

[wintry kestrel]

seems like in my hierarchy none of them worked with multishipping using stripe

maybe someone from stripe who worked on magento extension could help

if you could mention someone here i will be greatful! Meanwhile will create an account on stripe and ask the support as well

[grizzled pike]

there's no other way then contacting support either via the link I sent or by sending an email to [e-mail]