II0071-setupattempt-thread | Stripe Developers | Page 1

hallow swan Jun 15, 2022, 4:30 PM

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Hi there! Go ahead and ask the question here and I would be happy to help.

dark lake Jun 15, 2022, 4:32 PM

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In my payment_intent I get the status: "requires_source" for a test 3D auth card. It is suppose to be "requires_action", right ?

hallow swan Jun 15, 2022, 4:32 PM

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Hmmm can you share the PaymentIntent ID where you are seeing that?

dark lake Jun 15, 2022, 4:32 PM

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when I check my api version, I have 2020-08-27

hallow swan Jun 15, 2022, 4:32 PM

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It should be requires_action if 3DS has been triggered, yes.

dark lake Jun 15, 2022, 4:33 PM

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oups wrong

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hallow swan Jun 15, 2022, 4:44 PM

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Thanks! Server is a bit busy so give me a moment, but taking a look.

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Okay okay actually looking now 🙂

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Okay so I see the confusion

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You created that PaymentIntent with off_session: true

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In this case, if 3DS is required, we decline with authentication_required since your customer is not on session to actually attempt 3DS.

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When this happens, you would need to bring your customer back on session and either re-confirm the PaymentIntent using the same paymentmethod and use Stripe.JS to handle 3DS (or confirm server-side and not pass off_session: true), or you would collect new details and confirm.

dark lake Jun 15, 2022, 4:59 PM

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Yeah, off_session is always gonnna be true in our case. So I Could sent a email to the customer to bring him back to session and then use stripe.confirmPayment on the failed paymentIntent

hallow swan Jun 15, 2022, 5:01 PM

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Yep that is the best way to handle these cases.

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How are you collecting cards initially?

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Are you using setup_future_usage or a SetupIntent?

dark lake Jun 15, 2022, 5:01 PM

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SetupIntent

hallow swan Jun 15, 2022, 5:02 PM

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Okay good.

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Then most times the card shouldn't require 3DS on these off_session charges

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But it is definitely still possible so you should be prepared for it

dark lake Jun 15, 2022, 5:04 PM

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I see. Thank you! I might have more questions later but for now Im good.

#II0071-setupattempt-thread