andrea-skuola-SEPA | Stripe Developers | Page 1

hot bay Jun 15, 2022, 10:08 AM

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👋 happy to help

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automatic mail for the customer you mean?

wise kelp Jun 15, 2022, 10:09 AM

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even for me, if is it possible

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probably from dashboard

hot bay Jun 15, 2022, 10:09 AM

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you have webhooks for that

wise kelp Jun 15, 2022, 10:10 AM

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i mean without develop

hot bay Jun 15, 2022, 10:15 AM

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unfortunately I don't think it's possible

wise kelp Jun 15, 2022, 10:16 AM

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ok, so what is the event I need to handle that let me know when SEPA payment is failed?

hot bay Jun 15, 2022, 10:18 AM

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are you using payment intents? checkout? etc?

wise kelp Jun 15, 2022, 10:33 AM

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checkout is the pre-built page right?
i'm using payment intents with payment elements

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because i have custom flow

hot bay Jun 15, 2022, 10:38 AM

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ok so in that case you have to listen to the payment_intent.payment_failed event

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in your webhook

wise kelp Jun 15, 2022, 10:47 AM

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ok, but with this event i get even the card payments failed

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so it's the same event

hot bay Jun 15, 2022, 10:51 AM

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yes but you can filter on the event by retrieving the payment method and seeing the type

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https://stripe.com/docs/api/payment_methods/object#payment_method_object-type sepa_debit in your case

Stripe API reference – The PaymentMethod object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

stoic matrix Jun 15, 2022, 11:03 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

wise kelp Jun 15, 2022, 11:05 AM

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yes, if u read the chat i'm asking what is the event to listen when a sepa payment fails after the business days wait

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your friend said to listen to payment_intent.payment_failed

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but if i'm already listening to invoice.payment_failed is enough?

stoic matrix Jun 15, 2022, 11:08 AM

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Sure, that should work too if the payment is attached to an invoice

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You can probably test this quite easily with the SEPA test data we have: https://stripe.com/docs/payments/sepa-debit/accept-a-payment?platform=web&ui=checkout#test-ibans

Accept a SEPA Direct Debit payment

Learn to accept SEPA Direct Debit payments.

wise kelp Jun 15, 2022, 11:15 AM

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i do not attach payment to invoice, but i see it's in automatic

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i think

stoic matrix Jun 15, 2022, 11:16 AM

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Is it from a subscription?

wise kelp Jun 15, 2022, 11:16 AM

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not always

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expecially with sepa it's not a subscription

stoic matrix Jun 15, 2022, 11:17 AM

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Ok, so you can test this. Create a one-off invoice in your Dashboard that accepts SEPA

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Visited the HIP (payment page) for that invoice. Try pay and use the failing SEPA test details

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See which events fire and when, and whether they have the data you need in your webhook

#andrea-skuola-SEPA