#mike-mileiq-single-invoice-per-seat-sub

1 messages · Page 1 of 1 (latest)

tired geyser
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Hello 👋
I'm not sure if that's currently supported, no.

tight zinc
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is this a common use case that people have come across? is the proposed solution to manage the seats on our end and only update the subscription (ModifySubscription) when we want to trigger the invoice?

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or maybe use SubcriptionSchedules to set the future seat quantity?

tired geyser
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Ah hmm haven't come across any usecases myself really so not really aware of any recommended workarounds.

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What we are noticing is that every time a team admin adds a new seat, that it generates a new invoice.
but they only pay the last invoice right at the end of the billing cycle?

tight zinc
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correct

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here's an example of a customer that got 5 invoices for the month of May because they added users ad-hoc (3 times in one day)

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I should mention this works just fine for customer with CC on file since the invoice is immediately paid, but for users with ACH setup they are confused by getting so many invoices

tired geyser
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can you share the subscription ID for this?

tight zinc
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sub_1Kfqzj2sUqBdMwXySC5vmv37

tired geyser
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Are you sure that's the right sub?
It has billing method set to send_invoice

tight zinc
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yea

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maybe I mislead you when I said they have ACH setup

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for these large orgs we email them invoices

tired geyser
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But yes, I chatted with some colleagues. and I believe using SubcriptionSchedules to set the future seat quantity would be an ideal workaround here.

tight zinc
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awesome thanks for digging into this, yea I'm playing with our code while I waited and think this will work out for us. appreciate the awesome work you guys do and for having this dev channel