#RubenAedo-subscription-pause
1 messages · Page 1 of 1 (latest)
Hello 👋
I'm not sure I fully grasp your question.
Can you expand on the usecase here?
Yes....We're in the process of migrating subs out of Stripe to Piano. If we pause the subs, what happens to the accounts in the middle of their recycle?
What happens to a customer that comes over during this recycle? if their subs were paused?
I'm still not fully clear on the comes over piece, not sure I fully understand the context here.
But when you pause payment collection, there are different use-cases that you can model
https://stripe.com/docs/billing/subscriptions/pause
comes over, meaning going to Piano
Oh okay. That'd depend on your integration logic to be honest.
When you pause a subscription, you're pausing payment collection. If you want to stop/pause/continue providing services and keep the renewal cycle consistent to what you have on Stripe, that's something you'd want to chat with Piano about.
k thank you @broken hedge