#Mehmet-support
strong mesa
Hello, Im owner of unfairgame.co and there was a middle man runing stripe for my website since stripe does not operation in my country but he stole $3000 from me and run away. I accept the lose of 3k but there is more serious problem now. He is charging my customers illagaly by using "charge again" feature in stripe.
I need my website to be removed from his stripe account and I also need this charges to be refunded to my customers.
this is criminal.
gray fossil
Sorry to hear that. But for this types of question we really can't help on Discord, you need to reach out to Stripe support directly here: https://support.stripe.com/?contact=true
There is a chat option on that page you could use to get a quick reply.
strong mesa
I sent an email trough there but it can not wait he is charging my customers illegaly still.
chat option is unavaible I dont know the reason
gray fossil
You don't see these three options on the page I linked?
strong mesa
gray fossil
Maybe try the second option ("have us call you").
strong mesa
I think I need a number where I can call them because I can not wait them to call me
this is very urgent and this is criminal
gray fossil
On the previous screenshot it says "estimated time: about 3 minutes". So I would recommend doing that.
strong mesa
alright thank you so much
support has called me and they were very nice and they are solving the problem
gray fossil
Awesome 🙂
strong mesa
There is no way to use stripe in Turkey right?
gray fossil
You can see all available countries here: https://stripe.com/global And i don't se Turkey.