#spacemonkey17-accountlink

1 messages · Page 1 of 1 (latest)

solemn kettle
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hi there! i'm not able to replicate this, can you share an account link url for me to take a look?

hybrid dust
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sure

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2 mins

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i think its a one time use URL and discord does a preview

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so you can try this as well :

replace the last part with Nqv9k25FrRiB

solemn kettle
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hrm

hybrid dust
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seems to be happening since today

solemn kettle
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you seem to be missing the account id in your link?

hybrid dust
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thats the response from stripe account link API

solemn kettle
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hmm, odd, can you share the request id too?

hybrid dust
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req_bfjJDgvdgxLaZS

solemn kettle
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aaah, so it's an account update. Onesec, let me look into this

hybrid dust
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Yup

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Thanks!

solemn kettle
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@hybrid dust we're looking further into this, i'll let you know once I have an update

hybrid dust
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Okay il wait for your update

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This is impacting our production user signups

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Hope you can help to accelerate this

solemn kettle
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we're working on fixing this

hybrid dust
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Okay got it

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Is there a reference Id I can have to track the status ?

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Thanks for your support Alex

solemn kettle
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there isn't a reference id. I'll let you know here once the fix has been deployed?

hybrid dust
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Okay sure. Is there an eta ?

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So we can make our on-boarding changes accordingly

solemn kettle
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no exact timing but i'm guessing it should be done within the next hour or so

hybrid dust
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Got it

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Thanks

solemn kettle
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the fix is implemented, we're waiting for it to be deployed. will keep you updated

solemn kettle
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@hybrid dust it's been deployed, can you try again and let me know if everything is working fine now?