#unknowncat - refunds

1 messages · Page 1 of 1 (latest)

ionic goblet
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hi there!

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could you share how charges are being created here? is there a Stripe platform involved in this flow?

modest ledge
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hi roadrunner 🙂

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she accepts payment via shopify, I do believe Stripe is the payment handler

ionic goblet
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got it.

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there should be a way to trigger refunds through Shopify. i recommend checking in with Shopify to confirm the best options for doing this

modest ledge
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good idea, I'll check into that. She is paying vendors via Stripe invoice, is there a way to request a refund on stripe invoices via api?

ionic goblet
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there's a way to create a refund on a Charge associated with an Invoice using the API. however, she should contact the vendors to request a refund.