#amraneze-Connect

1 messages · Page 1 of 1 (latest)

brave timber
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Hi there, how can I help?

magic raven
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Yes, I'm trying to do a payout for a conencted account, but i'm getting

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the request id is 'req_Zo81BoeNs1w5qG'

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even i transferred money to the account

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all this is in test mode

brave timber
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Thanks, can you use /v1/balance API to check the ACH balance of the connected account?

magic raven
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The account has 10.10 dollars

brave timber
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Can you expand the available and see the source_types?

magic raven
brave timber
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Thanks, as you can see, you only have card source_type in your balance, you don't have enough ACH balance (aka bank_account source_type)

magic raven
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Can I use that balance to send money to an external bank account ?

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my objectif is to do a payout to an external bank account of a connected account

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so what I did, is transfer money from the balance to the connected account

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then do a payout to his bank account

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How can I send money from the balance to a external bank account ?

brave timber
magic raven
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Ok, I will try that

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How can I top up the balance? it shows this

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but the balance is 982$

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i'm getting this

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because there is no funds for a transfer

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😦

brave timber
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You can crate some ACH charges on the platform to top up the ACH balance

magic raven
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how can I do it ?

brave timber