Jalineoliva - support | Stripe Developers | Page 1

toxic cape Jun 10, 2022, 8:33 PM

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dim mulchBOT Jun 10, 2022, 8:33 PM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

toxic cape Jun 10, 2022, 8:33 PM

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Sorry to hear. Unfortunately I can't help with account issues on this server. Writing in to support via that form or emailing support@stripe.com is the best way to go

vital hearth Jun 10, 2022, 8:34 PM

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I have tried that and no response. this is outrageously unprofessional.

toxic cape Jun 10, 2022, 8:34 PM

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When did you write in? Our support will respond as soon as they can but sometimes volume can delay response times

vital hearth Jun 10, 2022, 8:35 PM

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I have tried speaking with someone in the month of maybe February and march.

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AND again this month. LAST time we contacted someone from this chat they scammed us.

toxic cape Jun 10, 2022, 8:45 PM

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Someone from this discord scammed you or the support chat? If it was Discord, that would be something to report to Discord, if it was our Support chat that would be something to report to a different support person.

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Again, unfortunately I can't help with account issues. I don't have the tools to look in to them or do anything, that team will be able to help

vital hearth Jun 10, 2022, 8:46 PM

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It was from this chat.

toxic cape Jun 10, 2022, 8:54 PM

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If this involved anything with your Stripe account, I would recommend reaching out to our support via email with details: support@stripe.com
If this was through Discord DMs or something similar, it may also make sense to report to Discord.

#Jalineoliva - support