#Anderson3133 - Standard Connect

1 messages · Page 1 of 1 (latest)

onyx coral
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Hello, happy to help. Are you getting stuck somewhere in the process or are you looking for docs on the overall process?

nova cove
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I’m completely stuck lol. I’ve reached out to the online support team a few times and it feels like I get a different response each time

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Thanks for the assistance by the way

dire junco
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Hi there 👋 taking over for @onyx coral

What guides have you looked at so far?

nova cove
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I’ve looked at Oauth to connect but I’m pretty lost in the process. They made it sound much easier prior to starting the process

dire junco
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It sounds like you need access to transfer-only accounts, which we cannot help with. Did support enable that feature for you?

nova cove
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They did not. All of the accounts are under the same login currently and are in use. Is that the best method?

dire junco
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You won't be able to make transfers to your other accounts otherwise

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Also, before you get started, you'll need to work with support to get access to transfer-only accounts, otherwise making transfers to accounts without card-charges setup will error out

nova cove
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Okay I will put in the request. I know this may be outside of the scope of your work but in the event I need further assistance are there any good people on here that take on freelance work?

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Do the “transfer-only accounts” have to be applied to the sub accounts only or across the board (connect account and stripe standard accounts)?

dire junco
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Do the “transfer-only accounts” have to be applied to the sub accounts only or across the board (connect account and stripe standard accounts)?
It would only apply to sub-accounts.

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The platform and other accounts that are not created by the platform would still be able to create charges

nova cove
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So I can just connect the standard accounts as is (once the transfer-only integration is set) to the connect account and be good? It’ll still allow those transfer-only accounts to use their current payout schedule?

dire junco
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I don't think transfer-only works for existing standard accounts. I think you have to create/onboard new Standard accounts and specify them as transfer-only.

That being said, this chat isn't really the best place to get info about that part. We can only really help with the actual integration part. I would work with support to figure out if using transfer-only accounts is the best course of action for you or not