ilias - apple pay

[north talon]

What devices? It's not supported everywhere

@frozen salmon let's chat in this thread

[frozen salmon]

thanks

[north talon]

But you are seeing it working on other devices? This usually indicates a problem with those specific devices

[frozen salmon]

yes at other devices it workds

works

those devices that is not working to my site at other site that supports apple pay are working

[north talon]

Have you found a pattern? Are you able to reproduce it yourself? I would need some more info

[frozen salmon]

give a moment to ask

[north talon]

Also can you check that they can see the apple pay button here: https://stripe.com/docs/stripe-js/elements/payment-request-button

Instead of the yellow banner

Also these kinds of things can happen if either you or your customer are India based. We have an article about this I recommend reading: https://support.stripe.com/questions/supported-payment-methods-currencies-and-businesses-for-stripe-accounts-in-india

[frozen salmon]

no we are not on india we are based on greece

[north talon]

Gotcha. And are these customers' devices? If so, do you have customers in India?

[frozen salmon]

no we dont

here in greece ,

[north talon]

Gotcha. Then I will need to know if the devices that don't see the Apple Pay button on your site can see it here instead of the yellow banner: https://stripe.com/docs/stripe-js/elements/payment-request-button

Any further info you can give me will help

These are almost always issues with the individual devices (Apple Pay not configured properly on their side, etc.)

[frozen salmon]

i wanting to tell me

if they have noticed something

i am waiting from my clients to tell me