dorf-descriptor | Stripe Developers | Page 1

vestal swan Jun 10, 2022, 3:46 AM

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Hi there, is it about statement descriptor?

mellow tangle Jun 10, 2022, 3:46 AM

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Statement descriptor is text, right?

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I am talking about the logo on the left side of my screenshot

vestal swan Jun 10, 2022, 3:48 AM

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Do you have the paymentIntent ID so that I can take a look?

mellow tangle Jun 10, 2022, 3:49 AM

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Yes @vestal swan Thanks! ID: pi_3L8yXIC0RqAW3hb71T3QG8S5

vestal swan Jun 10, 2022, 3:58 AM

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You haven't add an icon/logo for your branding, can you add one and try again? https://dashboard.stripe.com/settings/branding

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

mellow tangle Jun 10, 2022, 4:00 AM

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I have

vestal swan Jun 10, 2022, 4:01 AM

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Did you log in to the platform or the connected account?

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It's not set in the connected account.

mellow tangle Jun 10, 2022, 4:14 AM

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let me check

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How do I set branding for a connect accout?

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I just turned this on

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will this do the trick, even though I turned it on after setting up the connect acount

vestal swan Jun 10, 2022, 4:16 AM

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You can login to the express account and set the branding there.

mellow tangle Jun 10, 2022, 4:17 AM

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its a standard account

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acct_1KRhrLC0RqAW3hb7

vestal swan Jun 10, 2022, 4:18 AM

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Ah, you can log in to this account and make the changes to settings.

mellow tangle Jun 10, 2022, 4:25 AM

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ok

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that is the only way?

vestal swan Jun 10, 2022, 4:26 AM

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https://stripe.com/docs/api/accounts/update#update_account-settings-branding you can also update via API

Stripe API reference – Update an account – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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