#Andrew-test-payouts

1 messages · Page 1 of 1 (latest)

digital finch
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Hi 👋 please bear with me a moment while I'm wrapping up some other threads, but while I'm doing that, could you share the account ID of one of the accounts where you were expecting to see payouts but didn't?

forest light
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Will do!

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The custom connect account's id is acct_1L5MU1QqeU0NUCEM and the most recent payment/transfer to that account was on June 5th. so a 2 day delay would have been the 7th so i would. have expected a payout by the 8th but it's currently the 9th and i still don't have an automatic payout initiated. Also based on the Future Payout Amounts it covers payments made from June 2nd.

digital finch
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Pulling that account up now, but would this be the first payout by chance? I'm asking because initial payouts aren't triggered until 7-14 days after your first successful payment, as mentioned near the top of this page:
https://stripe.com/docs/payouts#payout-schedule

Set up your bank account to receive payouts.

forest light
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I initiated an instant payout on the 4th.

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Even in test mode it takes 7-14 days?

digital finch
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That's the part I'm not entirely certain on that I'm trying to clarify.

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Yeah, everything I'm finding on my side is saying that payouts in test mode still follow the same schedule.

forest light
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That's so weird. So i guess i'll be waiting until next week??? That sucks lol

digital finch
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It looks that way, yes. Apologies, I know that delay can be frustrating.