#mkoenke - Auth
1 messages ยท Page 1 of 1 (latest)
hello!
Do you have the request ID for this requestion.
from the logs?
Yes.
req_3FLX0f6VCPcbKp
Hi ๐ jumping in as my teammate needs to step away shortly. Looking int he error message provided in the response for the request you just shared, I see that it includes the following message:
Your card is not supported for this currency. You can only charge Brazilian cards in BRL in Brazil.
Could you try creating a Payment Intent with a currency of BRL (rather than USD) to see if that avoids the error that you're encountering?
hmmm, interesting - for our product, no matter what the currency of the buyer or seller, we charge $1 USD for auth for our free trials. Is this something that exists just for the test card? or do you know if this is a Brazil thing? wondering if we are going to have to implement a workaround for prod
I'm not certain whether this is a restriction that applies to all Brazil-based cards or not. I think that might be something our Support team would be more familiar with, and recommend that you see if they have a more definitive answer on that.
https://support.stripe.com/?contact=true
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
ok great thanks!