#monove - failure

1 messages · Page 1 of 1 (latest)

spiral ravine
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Can you link the request for the failed charge?

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Request you shared is just for a token creation

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Which succeeded

lament merlin
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sorry req_7NJPPmXDiquodl

spiral ravine
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Gotcha.

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We won't be able to help out with that. You'd need to get the customer to reach out to the card issuer

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And find out why they declined it

lament merlin
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ok thanks