x001w-Subscription | Stripe Developers | Page 1

wide sparrow Jun 9, 2022, 2:17 AM

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👋

lone iris Jun 9, 2022, 2:17 AM

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hi pls help me.

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I have migrated from my old account's client subscription to the new account, but in the new account the subscription is billed to the client immediately. What is this situation?

wide sparrow Jun 9, 2022, 2:18 AM

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It says in the screenshot: you can force the billing period of the subscription by setting a custom trial end date

lone iris Jun 9, 2022, 2:19 AM

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here is my code

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is it right?

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hello?

wide sparrow Jun 9, 2022, 2:22 AM

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I am here

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Setting billing cycle anchor alone is not enough. You need trial end

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https://stripe.com/docs/billing/subscriptions/trials

Using trial periods on subscriptions

Delay payments on active subscriptions using trial periods.

lone iris Jun 9, 2022, 2:23 AM

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ok, but Now that the subscription has been deducted, how can I cancel this part of the deduction in batches

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I have created hundreds of subscription services in this way, how to cancel this one? They are initiating a payment to my client and some have already paid. Please help me, thanks a lot!

wide sparrow Jun 9, 2022, 2:30 AM

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I am afraid you would need to correct the current state. For each created Sub you will need to update them to the trial to make it free. For any client already paid, you would need to issue a credit back to them

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Or give them coupon

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https://stripe.com/docs/invoicing/dashboard/credit-notes for

You accidentally overbilled a customer

Issue credit notes

Use the Dashboard to adjust or refund finalized invoices with credit notes.

lone iris Jun 9, 2022, 2:31 AM

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If refund, will the next cycle begin with normal charges?

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hello, pls help.

wide sparrow Jun 9, 2022, 2:36 AM

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You need to change the Sub to have trial_end as the Doc said, to let it charge normally from the next cycle

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If you are uncertain, test with some Test mode Subscription first

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like, create a test Sub that charged immediately, then modify it to having trial_end, then advance the clock to next billing cycle and see if it generate invoice as expected

#x001w-Subscription