TazI1I-webhooks | Stripe Developers | Page 1

unborn vessel Jun 8, 2022, 9:27 AM

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👋 happy to help

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what is the error you're getting?

alpine nexus Jun 8, 2022, 9:27 AM

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Hi @unborn vessel

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The response code is just "ERR"

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but in my php file

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case 'customer.subscription.updated':
$customerSubUpd = $event->data->object; // contains a \Stripe\PaymentIntent
http_response_code(200);

unborn vessel Jun 8, 2022, 9:30 AM

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how are you testing your code? using Stripe-cli?

alpine nexus Jun 8, 2022, 9:30 AM

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I'm not using stripe-cli , My application is live

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i set my link to access to my webhook/endpoint.php

unborn vessel Jun 8, 2022, 9:31 AM

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oh ok do you have an event id evt_xxx I could look at?

alpine nexus Jun 8, 2022, 9:32 AM

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"id": "evt_1L8L2FE37gDY06V3XuZLOFfL",

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sure

unborn vessel Jun 8, 2022, 9:32 AM

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I'm looking at it

alpine nexus Jun 8, 2022, 9:33 AM

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stripe tells me that the delivery has failed but my url is still accessible

unborn vessel Jun 8, 2022, 9:34 AM

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it seems there's an issue with the validation of the signature

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could you please share the whole webhook code?

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are you using the official Stripe PHP library?

alpine nexus Jun 8, 2022, 9:36 AM

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📎 webhook-endpoint

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yes, i use the official library

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I installed the library with composer

unborn vessel Jun 8, 2022, 9:38 AM

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I'm taking a look

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what version of the library are you using?

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if you're using the latest, I suggest following the guide here https://stripe.com/docs/webhooks/signatures#verify-official-libraries

Check the webhook signatures

Verify the events that Stripe sends to your webhook endpoints.

alpine nexus Jun 8, 2022, 9:41 AM

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i use this sample guy

unborn vessel Jun 8, 2022, 9:42 AM

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there are some differences that might be causing your issue

alpine nexus Jun 8, 2022, 9:42 AM

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{
"require": {
"stripe/stripe-php": "^7.31.0",
"vlucas/phpdotenv": "^5.3"
}
}

unborn vessel Jun 8, 2022, 9:43 AM

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mainly this try { $event = \Stripe\Event::constructFrom( json_decode($payload, true) ); } catch(\UnexpectedValueException $e) { // Invalid payload echo '⚠️ Webhook error while parsing basic request.'; http_response_code(400); exit(); }

alpine nexus Jun 8, 2022, 9:43 AM

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I will comment this block

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I have the same error when ordering the block, I will use the example you sent me to test

unborn vessel Jun 8, 2022, 9:49 AM

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let's check your $endpoint_secret maybe it's not the correct one

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I just checked it is correct

alpine nexus Jun 8, 2022, 9:56 AM

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it's correct because for deleted subscription is OK

unborn vessel Jun 8, 2022, 9:57 AM

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what changed in between?

alpine nexus Jun 8, 2022, 9:57 AM

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📎 webhook-endpoint

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unborn vessel Jun 8, 2022, 10:00 AM

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it seems that some of the events are passing while others are failing and it all started on the first of june

alpine nexus Jun 8, 2022, 10:01 AM

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Yes indeed because I test, I restart my servers

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but now everything is started and accessible

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now for event deleted is 200 ok

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I will try to put a line of return code in the case

unborn vessel Jun 8, 2022, 10:04 AM

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could you please try to copy paste the code in the guideline without changing anything in it and try to test it locally first?

alpine nexus Jun 8, 2022, 10:07 AM

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i resolved guy

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it's not simple

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to understand

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when i put an echo in this case and with return code 200 is work

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switch ($event->type) {
case 'customer.subscription.updated':
$customerUpdate = $event->data->object; // contains a \Stripe\PaymentIntent
echo 'Received customer subscription update' . $event->type;
http_response_code(200);

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I have the impression that if there is no feedback the webhook goes into error automatically

unborn vessel Jun 8, 2022, 10:10 AM

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oh that might be the issue yes

alpine nexus Jun 8, 2022, 10:11 AM

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I think so, but it's not easy to debug

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because the webhook just said "ERR"

unborn vessel Jun 8, 2022, 10:12 AM

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yes I agree

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let me know if you need any more help

alpine nexus Jun 8, 2022, 10:12 AM

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it would be nice to make a 200 return code but empty

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In the end it was a rather simple but twisted mistake
Thank you for your help

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hello from france

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I will continue to develop my code thanks

unborn vessel Jun 8, 2022, 10:15 AM

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We're here to support you whenever you need us 🙂

alpine nexus Jun 8, 2022, 10:16 AM

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you will know the problem for another person 😉

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Good luck , bye !

unborn vessel Jun 8, 2022, 10:51 AM

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what seems to be the issue now?

alpine nexus Jun 8, 2022, 10:52 AM

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it's the same issue ...

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but i change nothing ^^

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switch ($event->type) {
case 'customer.subscription.created':
$customerCreate = $event->data->object; // contains a \Stripe\PaymentIntent
echo 'Received create event type ' . $event->type;
http_response_code(200);
break;
case 'customer.subscription.deleted':
$customerDelete = $event->data->object; // contains a \Stripe\PaymentIntent
echo 'Received delete event type ' . $event->type;
http_response_code(200);
break;
default:
echo 'Received unknown event type ' . $event->type;
}

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delete is OK no problem

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create is in error

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but it's the same code ^^

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it's annoying because I don't understand why it fails

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it's strange delete don't work now

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fresh eagle Jun 8, 2022, 11:13 AM

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Hey, taking over here. Just catching up

alpine nexus Jun 8, 2022, 11:14 AM

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Hi guy, no problem ^^

fresh eagle Jun 8, 2022, 11:19 AM

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Looking at evt_1L8MgKE37gDY06V3pv9jm8s1, seems like there's some kind of intermittent connection issue with your webhook

alpine nexus Jun 8, 2022, 11:20 AM

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i restart manually and the webhook deleted is OK now ^^

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I have the impression that the connection is struggling

fresh eagle Jun 8, 2022, 11:21 AM

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Yeah, seems its intermittent. Is this a local/dev server?

alpine nexus Jun 8, 2022, 11:22 AM

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i have an haproxy linux and one server apache2/php/mariadb

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my server is not on my workstation

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I have optical fibre

fresh eagle Jun 8, 2022, 11:23 AM

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Whatever it is, our webhooks service is having issues communicating with it:
Socket error - this often means we could not resolve the user's hostname

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The port could be an issue, I don't know

alpine nexus Jun 8, 2022, 11:25 AM

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Oh, the name resolution is correct though

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i have one question

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when you send webhook to my server the ip adress source change ?

fresh eagle Jun 8, 2022, 11:28 AM

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I'm not sure I understand the Q?

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Our webhook delivery attempts are to whichever URL you configure. In this case its: https://app.donnees-secure.fr:8443/webhook/endpoint.php

alpine nexus Jun 8, 2022, 11:31 AM

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sorry I don't speak English very well with my French language
You think that the problem is not in the code, nor in your servers, but since there is an intermittent connection, the problem is in the http listening of my servers?

fresh eagle Jun 8, 2022, 11:32 AM

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Seems like there's an issue somewhere reaching your server, yep

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There's no ongoing issues at our end that would affect this

alpine nexus Jun 8, 2022, 11:33 AM

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Oh well I hadn't looked into load balancing

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i change one configuration of my load blancer

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I'm going to run a lot of deletion and creation subscription test

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It's a stupid mistake on my part

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there was a problem with my load balancer, hence the problem with the intermittent connection

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because i have one balancer and two http server and i develop only on one server

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when i configure only my server http it's OK, webhook is received OUFFFF

fresh eagle Jun 8, 2022, 11:40 AM

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All sorted?

alpine nexus Jun 8, 2022, 11:42 AM

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All my test is OK 😮‍💨

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the webhooks are received by the right server, everything is fine.
Thanks for telling me the socket error

fresh eagle Jun 8, 2022, 11:44 AM

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No problem!

alpine nexus Jun 8, 2022, 11:44 AM

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I could have tried for a long time to modify the code

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🤣

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Can I give you a note?

fresh eagle Jun 8, 2022, 11:45 AM

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Sure

alpine nexus Jun 8, 2022, 11:46 AM

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you are performing well

fresh eagle Jun 8, 2022, 11:46 AM

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Appreciate that 💌

alpine nexus Jun 8, 2022, 11:47 AM

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i'm a self-employed contractor so it's good to have an outside opinion

fresh eagle Jun 8, 2022, 11:48 AM

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Happy to hear you find us helpful 😄

alpine nexus Jun 8, 2022, 11:48 AM

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I wish you a good day and see you soon

fresh eagle Jun 8, 2022, 11:49 AM

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you too!

alpine nexus Jun 8, 2022, 11:50 AM

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Thanks ! you can now close the discussion good luck

#TazI1I-webhooks