#Ricky U-fraud-warning
abstract surge
Hello 👋
Can you share the screenshot as well as the PaymentIntent in question here?
abstract surge
An early fraud warning is created when a cardholder lodges a claim of fraud with their issuing bank and occurs before an official chargeback.
https://support.stripe.com/questions/getting-started-with-stripe-fraud-and-disputes#early-warnings
restive sable
i see. in this case i should stop the subscription.. but if i didn't view my logs i wouldn't have known, is there an easier way to be notified in the future.
abstract surge
Typically, we'd recommend using webhooks to listen for these events
I'm not sure if we send emails for radar warnings
Let me check
restive sable
i see. i can create a webhook which send me an email., but a official email would be good.
abstract surge
Yeah I'm not seeing a way to enable emails for radar
You'd likely want to use the webhook and setup emails on your end
restive sable
ok thats fine... since docs say 82% of early fraud warnings result in a chargeback, shall i go ahead and refund the last few payments on this card so as to not get a chargeback fee?
abstract surge
I'm not sure if we are the best team to provide any recommendation on this
I would suggest you reach out to our support about that
https://support.stripe.com/?contact=true