#asdfgh-tax-id
cloud rock
Hey, taking a look
Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request
you're using the wrong parameter
You need to add the Tax ID to the related Customer: https://stripe.com/docs/api/customers/object#customer_object-tax_ids
trim mesa
But this is tax id related to customer https://dashboard.stripe.com/test/events/evt_1L7evNDOx9DiEb05clmgETqt
tawdry anvil
Hi 👋 sincere apologies for the delay. I'm working on getting caught up as my teammate needed to step away. I'll be with you in just a moment.
I recall seeing your code snippets in the main chat, you're creating a tax ID for a customer and then attempting to put that on an invoice, correct?
trim mesa
Yes
tawdry anvil
Gotcha, could you provide me with a sample request from each of those two steps (creating the ID for the customer, and then trying to attach it to the invoice)?
trim mesa
Can i provide sample of my code?
tawdry anvil
Yeah, that would help, I may still need to sample requests but we can start with the code snippets.
trim mesa
tawdry anvil
Hm, nothing is jumping out at me as being problematic with that. What is the error that you're encountering?
trim mesa
No such account_tax_ids: 'txi_1L7euHDOx9DiEb0569HJOP24'
tawdry anvil
Hm, I'm not entirely certain, but it looks like that ID may have been in some sort of verification pending state when you attempted to attach it to the invoice.
trim mesa
Okay I get it
However I would have another two questions if you dont mind
If I just create and pay an invoice as in example above, will my customer get an email with this invoice in live mode instantly or I need also to call some endpoint to achieve that?
tawdry anvil
I believe that flow is missing the step that finalizes the invoice, and I think the finalization step is the piece that would trigger the email to the customer if you're using collection_method set to send_invoice.
trim mesa
Yes, but that is connected to my second question
If I am providing send_invoice I also need to provide date_due / due_date, however customer pays for this invoice out of the band so maybe there is possibility to not show my customer info on invoice that he needs to pay this?
pliant carbon
If you want something like that you can use the memo/description
Until you actually complete the (possibly out-of-band) payment or void the finalized invoice, Stripe expects your customer will pay it.
trim mesa
Okay but how this solve my problem?
pliant carbon
Which problem exactly? I was addressing your question about indicating a need to pay or not.
however customer pays for this invoice out of the band so maybe there is possibility to not show my customer info on invoice that he needs to pay this?
trim mesa
Okay, so from the beginning
pliant carbon
If it's already paid, then you should use the /pay API to mark the invoice paid out of band
trim mesa
I understand if I want to send invoice to customer mail I need to pass collection method as 'send_invoice' right?
pliant carbon
COrrect
trim mesa
So I am doing something like this
And in invoice PDF there is button with 'Pay online'
Even if this is already paid
Can I in some way hide this?
pliant carbon
Do you have an example invoice ID you can share?
But, no, that is the original invoice pdf generated before the invoice was paid
Following the link to the hosted invoice page does indicate when the invoice is already paid
as i said, you can add a memo if you do not intend for you customer to pay this invoice to let them know
trim mesa
Okay but this is the pdf which my customer will get after, yes?
pliant carbon
After what?
pliant carbon
If the only PDF generated for the invoice, and that happens at finalization
pliant carbon
No, the PDF is not updated to reflect the paid status is what i am saying
The hosted page (where that link goes) is updated
trim mesa
Okay so I cannot hide this button in pdf, yes?
pliant carbon
Correct
trim mesa
So now everything is clear, thanks!
pliant carbon
NP!