PeterChu-terminal

[red notch]

Hi

First thing to ask is what's IP address assigned to the reader and the tablet

Are they in the same local subnet?

Next thing is from your tablets try a ping or a nslookup. You can theoretically use a computer inside same network (that you sure your tablet is in) and perform a ping/nslookup command

"No route to host" means network problem, and we have a troubleshooting Doc here: https://stripe.com/docs/terminal/readers/bbpos-wisepos-e#troubleshooting