#hamzaimrani-stripe-klarna
sacred atlas
Hi 👋 is this regarding the same concern that you mentioned earlier? Specifically that you're trying to enable Klarna for a Shopify integration?
sacred atlas
Gotcha, thank you for that clarification. Shopify built and maintains their own Stripe integration, we're not sure how it should be configured or what payment methods it supports. The Shopify support team is the right group to speak with to determine if their Stripe integration supports Klarna, and how to enable it if so.
tall mirage
But why it doesn’t appear here
I have a ecwid store
Not shopify
Where i should to this ?
Do this ?
sacred atlas
Are you building your own Stripe integration, or leveraging ones built by others?
tall mirage
I didn’t understand you
sacred atlas
Are you building your own website/payment flow, or are you leveraging site builders that already have Stripe functionality available?
tall mirage
The second one
sacred atlas
In that case you'll need to work with the support teams for those sites to determine what capabilities their Stripe integrations support, and how to configure those. We won't have insight into how those integrations work or how to use them.
tall mirage
When i click to ( Gérer le compte )
They redirect me on this
And it doesn’t appear klarna in active
sacred atlas
Is your account based in one of the countries listed in the "Merchant Country" column listed on this page?
https://stripe.com/docs/payments/klarna
tall mirage
Yes
sacred atlas
And what is the dashboard URL that you're being directed to where you see that list of payment methods?