#SamBellerose-Checkout receipt email

1 messages ยท Page 1 of 1 (latest)

spiral pond
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๐Ÿ‘‹ happy to help

high moon
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Hey, thanks Tarzan for this quick answer! Here's the link for my Stripe Checkout subscription https://buy.stripe.com/9AQeXE1MheWl6jeeUW , my question is more if there is an option I could check for Stripe Checkout so that after the payment succeed, an email is sent (by Stripe) to this user? Or do I have to use a webhook if I want to do this?

spiral pond
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do you collect the email before sending the customer to the checkout session?

high moon
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Yes!

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Well the email is asked at the checkout

spiral pond
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I'm asking whether you collect it before redirecting to the Stripe Checkout Session

high moon
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Oh you mean before sending, no it's only a button

spiral pond
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It would be a good idea to ask for their email before that and ask whether they want to receive a receipt or not

high moon
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Ok so I need to ask permission first to send email

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I thought receipt were ok to send without permission

spiral pond
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Oh I misunderstood your inquiry, sorry, I thought you meant the user wants to decide whether they want the receipt or not

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in that case you only need to collect the email

high moon
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Ok, I'm not sure if you understand what I want I will try to reformulate in an other way

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I'm using Stripe Checkout for my subscriptions, but I only redirect the user (without knowing who it is, they register without being connected so it's only a link) to the Stripe Checkout. After the payment is done, I was wondering how they could receive a payment receipt. I know Stripe is a payment service and not an email service company, so I was wondering if it was an option available for Stripe Checkout to automatically send an email after the Subscription Payment is done, or if it's not an option possible, do I have to use Webhooks in order to send an email after the payment is succeed?

fallow echo
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Does that link answer what you want?

high moon
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Yes I think it does! I'll try this out

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It worked but the message was received in English and not in French

fallow echo
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Did you select the language as French in your email settings?

high moon
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Yes I made sure the right language was set

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Maybe the browser language has something to do with it?

fallow echo
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That would act as an override

high moon
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No I don't send any data

fallow echo
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Ok. I would write in to support about this then: https://support.stripe.com

high moon
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I'll give it an other try, maybe it wasn't updated

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It seems like the link of my checkout.stripe is in english, maybe there is a connection? Can I select the checkout.stripe page language?

fallow echo
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I don't know if that will effect anything, but you're welcome to try

high moon
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Thanks!

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I really appreciate this kind of support, impressive

fallow echo
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Of course!