#RubenAedo - Connect Webhooks
crimson tree
Connect webhooks will return events from all connect accounts but not from your platform account. You need to register a different endpoint for that
You can specify the events listened to for each separately aas well
If you really wanted to use the same code on your server side, you could store both secrets and select which one to use based on the connect property on the webhook event object. It will be true if the event is from a Connect Account and false if not.
frail sky
You can specify the events listened to for each separately aas well
Thank you very much!
frail sky
Sure thing, happy to help
I might get back to you if there are any additional questions. Thanks again!
crimson tree
Sure thing, that's why we're here
frail sky
Sure thing, that's why we're here
I am still a bit confused because I have it set up for 2 different webhooks â 1 for the platform and 1 for the connect and even when the developer did a test using the secret for the connect webhook endpoint but no events are being picked up for that new endpoint.
ornate kestrel
Hello, Snufkin had to step out but I can help. Catching up on this thread...
So you aren't seeing any events for the platform webhook?
Can you go to your event logs and send me the ID of an event that you were expecting to see on that webhook? https://dashboard.stripe.com/test/events
frail sky
So you aren't seeing any events for the platform webhook?
Connect account webhook
ornate kestrel
Gotcha. Can you send me the ID of your platform account? If you don't know it, it has the format acct_123 and should be on this dashboard page https://dashboard.stripe.com/settings/user
frail sky
Gotcha. Can you send me the ID of your platform account? If you don't know it, i...
acct_1GpvbFCmp8xvPA29
ornate kestrel
Thank you. Checking in to your configuration and connect events
frail sky
there should be 7 connect accounts
ornate kestrel
Gotcha. Which of the connected accounts did you try to create a Checkout event on?
frail sky
Gotcha. Which of the connected accounts did you try to create a Checkout event o...
few mins please đ
frail sky
Gotcha. Which of the connected accounts did you try to create a Checkout event o...
I just created a new âdirectâ webhook on the CAD account and when I create it there it picks up the event â but the âconnectâ webhook at the POC account didnât pick it up when it was just set there. So it seems like the âconnectâ webhook on the platform account doesnât work have a single webhook that applies to all the connect accounts? Meaning, I would end up need to store 8 webhook secrets for test mode and 8 for live mode?
For the one that fired earlier with the âconnectâ endpoint set up on the poc account the event ID is: evt_1L6GZjIOJcBH7SlDVjf410wC
From the test I just did with a direct one setup on the CAD account the event is: evt_1L6Js7IOJcBH7SlDpTl7mLNS. (It failed because I havenât updated the code to use a different key â but I can at least see a webhook attempt was made)
ornate kestrel
Thank you for the info. Finishing up looking in to another question, I will be able to check those events out in a minute
frail sky
excellent!
ornate kestrel
Interesting I am not seeing records of us trying to send you these events. But the accounts were already connected, the webhook endpoint was made, and the events are of the proper type. Trying to think of what might still be preventing these events from being sent here
frail sky
Do i need to store 8 webhook secrets per test mode and 8 per live mode. 8 are the total amount of accounts....1 platform and 7 connect accounts?
ornate kestrel
You should only need the 2 secrets for your platform and connect endpoints on your platform
frail sky
Hey @ornate kestrel
ornate kestrel
It looks like you do have this endpoint on your platform account though, right? https://dashboard.stripe.com/webhooks/we_1L5A5vCmp8xvPA29N3q5MLvs
I may have gotten confused when clocking through that. Will check again
frail sky
I was trying to create a webhook with Avalara to my Canada account and getting the below error message, do you know why and how can we fix this ?
ornate kestrel
Ah I may have been assuming you were talking about a different endpoint. Is this entirely about Avalara's webhooks on your accounts?
And is that in screenshot from the Stripe UI or Avalaras?
ornate kestrel
Sorry I'm bouncing around threads a bit too much. Is that screenshot from one of their docs or a support interaction with them?
The screenshot within the screenshot looks like it is our UI telling you to create a connect webhook on the platform rather than a direct endpoint on the connected account.
Also I figured out the issue with the original events not showing up in your test mode endpoint: your platform and connected account are only connected in live mode. To get test mode events to your test mode endpoint, they will also be connected in test mode.
frail sky
That's fine thank you!
frail sky
Sorry I'm bouncing around threads a bit too much. Is that screenshot from one of...
Support interaction with them
ornate kestrel
Gotcha, and were they able to clarify where your new webhook for this needs to be set up?
frail sky
I'll be emailing the user right now with this info you provided
ornate kestrel
One thing that may be worth mentioning to them as well is that this livemode connection means that both live and test mode events from the CAD account will be sent to the live mode webhook on the platform. So they should check if events send to that endpoint have livemode: true or not https://stripe.com/docs/connect/webhooks#connect-webhooks
frail sky
How to connect platform and connect accounts on test mode?
ornate kestrel
You go through the same connection process but with the test mode key (sk_test_123....)