wemajor - Negative Balance | Stripe Developers | Page 1

floral quarry Jun 2, 2022, 6:03 PM

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Hi 👋

cinder sundial Jun 2, 2022, 6:03 PM

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Hi @floral quarry - thanks for taking my question.

floral quarry Jun 2, 2022, 6:03 PM

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Stipe will debit from the account Stripe balance

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first

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and if that is not sufficient Stripe will attempt to debit from the connected External Account

cinder sundial Jun 2, 2022, 6:06 PM

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So as an example:

Payer 1 paid $1000
Payer 2 paid $500

Payouts are successful

Subsequently payee 1 payout failed the account balance would be -$1000

If Payer 3 pays $500

What would Stripe debit from the payee's account?

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Thoughts?

floral quarry Jun 2, 2022, 6:14 PM

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Sorry, it got busy for a bit

cinder sundial Jun 2, 2022, 6:14 PM

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I understand - I can see all of the questions you are fielding.

floral quarry Jun 2, 2022, 6:14 PM

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This would depend on timing. Once the account goes negative Stripe will attempt to debit the connected Bank Account

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If the the $500 payment became "available" in the Stripe account balance before the external debit was triggered we would only try to debit $500

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otherwise the whole $1000

cinder sundial Jun 2, 2022, 6:17 PM

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That makes sense.

We are moving from automatic bundled payouts to single manual payouts. I believe we can handle the return of the single manual payouts ourselves, but for the automatic bundled payouts is there a way that we can refund only a specified amount via the API?

floral quarry Jun 2, 2022, 6:19 PM

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When you say refund, are you talking about generating refunds to customers (related to charges)?

cinder sundial Jun 2, 2022, 6:22 PM

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Yes, we are thinking that if a charge fails after the payout is issued we'd create a refund or negative payout from the customer's external account.

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Perhaps I am using the wrong verbiage here.

floral quarry Jun 2, 2022, 6:27 PM

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Okay, you can specify the amount you wish to refund up to the total associated with the charge

#wemajor - Negative Balance