#christian_pw-price-plan-events

1 messages · Page 1 of 1 (latest)

subtle brook
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hello 👋
Hmm I don't think so unless there was an incident
Can you share the plan/price ID?

simple pulsar
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sure, it's growth-monthly-99, and the account id is acct_1D1CTxLH2iX9QFBU in case that's too generic

green sparrow
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👋 stepping in here as hanzo has to step away

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As noted, this shouldn't be the case but sometimes we do have blips internally which can cause the event to be skipped

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Looks like this plan was created a long time ago

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But yeah... I'm not seeing it and it was created within the 13 month window for event retention in the Dashboard

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So it does look like there was some issue here

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Sorry about that

simple pulsar
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No worries, we were just wanting to make sure there isn't a known behavior we should account for. We can deal with random blips like this just fine