#devsontap-terminal
hearty fulcrum
Hi Hanzo, no worries, thanks!
wind summit
Hmm that's a weird error
Are there any other errors thrown by the SDK?
hearty fulcrum
So the SDK isn't actually throwing an error, it just sits there continuously trying to process the card. I'm only seeing this in the logs
When I use a real CC it actually attempts to process the payment (which eventually fails because it's a real CC and I'm using test mode)
wind summit
ah interesting
maybe a faulty test card?
hearty fulcrum
ยฏ_(ใ)_/ยฏ
wind summit
are you using Tap or swiping the card?
hearty fulcrum
When I tap it just beeps over and over, so I insert it (chip) and it acts like it's trying to process but just never completes
Do the test CC's need to be associated with the card reader in stripe terminal? I looked but didn't see a way to do that.
*stripe console
wind summit
It doesn't no. hmm let me look around and see if I can dig something up
hearty fulcrum
This is complete and utter conjecture, but it seemed to me like the card reader couldn't find an appropriate application for processing the EMV payment (NO_EMV_APPS, EMPTY_CANDIDATE_LIST, NO_MUTUALLY_SUPPORTED_APPS). And perhaps my real CC worked because it's not an EMV card.
I'm also using a Stripe Reader M2, in case that helps
wind summit
Can you attach the complete log here? As well as share the Payment Intent IDs
And the reader serial number too
hearty fulcrum
Yep, I will get all that shortly
fervent chasm
๐ hanzo had to step away so I'm stepping in here. Let me take a look!
hearty fulcrum
Whoops that's the wrong payment intent id
pi_3L6GKDJ53A1inUq20pIWqmz2
^ that should be the correct one
Hi bismarck, thanks!
fervent chasm
Great! Give me a few moments to dig
hearty fulcrum
No problem, thank you
fervent chasm
Just as a heads up I'm still looking with a colleague. This is definitely strange but we will follow up!
fervent chasm
Hey @hearty fulcrum, okay so this does seem to be a faulty test card. Can you contact support https://support.stripe.com/contact/login and mention that you talked to bismarck on discord in your email and let me know when you have sent that email? That will allow me to grab the ticket and I can expedite getting you a new test card.
fervent chasm
Great let me go grab it
Hmm not seeing it. You included bismarck in the message text?
hearty fulcrum
I did, hopefully I didn't spell it wrong. I might have put an "@" in the beginning?
it would have been tied to kyle@devsontap.com if that helps
fervent chasm
Ah okay yeah that's great. I know where it is ๐
I'll follow up over email later today!
hearty fulcrum
great, thank you so much!