#RepowrBryan - late fees

1 messages · Page 1 of 1 (latest)

sharp stone
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Hi @distant dust ! let's chat here

distant dust
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awesome

sharp stone
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Stripe won't do this automatically, unfortunately.

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However, depending on how you want to handle charging late fees, you can opt to create a new Invoice that includes the subscription charges plus any late fees you want to charge, have the customer pay this newly-created Invoice, and void the older Invoice that doesn't include late fees

distant dust
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if we store the card information with stripe, can we initiate an automatic charge?

sharp stone
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by automatic charge, do you mean create a charge without having the customer log back into your application?

distant dust
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yes. for example - they are past due for x days, we create an invoice for x days at y rate and push a charge to their card on file

sharp stone
distant dust
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and that automatically charges the saved pmt method at the beginning of each subscription period?

will this automatically prorate for periods shorter than 30 days?

sweet flume
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Prorations depend on many factors. What do you mean by "periods shorter than 30 days" exactly?

distant dust
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if our subscription is 30 days, and the customer books a reservation for 40 days. Would stripe automatically prorate the second subscription period?

sweet flume
distant dust
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are we able to send you that update directly from the subscription initiation?

sweet flume
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Sorry, I'm not sure I completely understand. Can you provide more details about what you want to do?

distant dust
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if my base subscriptions are 30 days, and I have a customer that books a 40 day period. The second subscription will only be 10/30 days. Will stripe be able to handle that or do I need to send an adjustment api call before the second subscription is sent?

sweet flume
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You can create a Subscription with interval set to day and interval_count set to 40 for that situation, in which case you wouldn't need to make adjustments or prorate anything.

distant dust
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but we want to prorate - we are using subscriptions so that we dont hammer the customer with huge payments and can limit to 30 days when they can book up to a year

sweet flume
distant dust
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ok, so to create a seamless experience for our customer, we would have to manage that and cancel their subscription and refund them?

sweet flume
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More or less, that's correct, yes.

distant dust
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doh.