#iradwatkins - identity verification

1 messages · Page 1 of 1 (latest)

next coral
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hi there

gusty ridge
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hello

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that for the time and attention. i am about ready to throw this computer out the window. lol

next coral
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could you share the link to the video you're referring to?

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just want to make sure we're looking at the same thing

gusty ridge
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the doc tell me to test by goign to the url and devoplers mode but still not sure if i am looking at the write thing.

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this is my page link

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this is teh support doc i am following.

next coral
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are you able to create a verification session?

gusty ridge
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the buttom does nothing when i click it.

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can i send you the index and verification pages. i baiscally copied everything.

next coral
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sure, sample code would be helpful! also, i recommend looking at your browser console logs when you click the button in case any errors are returned

gusty ridge
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thanks again i been doing so much coffee trying to figure this out i feel like running a marathon. lol

next coral
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thanks for sharing

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the code above shows you have a button but no handler for it

gusty ridge
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let me make sure i sent the right page that is the verfaction page you are speaking of yes.

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or is this something i should be doing off page

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becuase i think all i did was copy the code.

next coral
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the step i linked highlights additional javascript that you'll need to handle the button click. the event listener script can be added to your html or you can create a separate javascript file for it

gusty ridge
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i am really new to this.

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so let me you a question

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the index file is in two places.

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does it matter where it is.

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yes i did not send you the correct fale

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fail let me see

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sorry for being a brother. really new to this.

safe breach
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I'm not sure I understand what you mean unfortunately and we can't look at your page ourselves, we can't trust it

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But really if you follow our docs step by step it will work easily

gusty ridge
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ok so let me make sure i am putting the files in the right place.

safe breach
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Sure, the "right place" is really dependent on your own setup and overall app, not really something we can directly help with unfortunately

gusty ridge
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this is where both files go correct>

Screen_Shot_2022-06-01_at_4.14.36_PM.png
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in the wordpress folder is where both files would be located yes?

safe breach
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I don't know, I've never used Wordpress I'm sorry

gusty ridge
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ok now woudl i have a conflict if i was in text mode but using live apis?

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or the reverse?

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but i should. honestly just have to copy the code from the page you sent me adn add it to the folder yes?

safe breach
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I'm sorry I don't follow you 😅

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If you have never done this before you might want to hire a freelancer tobuild this for you

gusty ridge
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sorry coffee lol

safe breach
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this is a really basic example doc, not something you just copy paste and go live with

gusty ridge
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ok i will ask stripe only question

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  1. the stripe page inputs are test informaton so all we should have to do is copy it to the html or php file yes
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?

safe breach
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Yes, though we expect you to understand the code and adapt it to your own needs

gusty ridge
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ok great i just think i am missing something. it always simple but i will delete the page and go step by step again on the verfaton page.

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the index page look correct to you?

safe breach
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require 'vendor/autoload.php';
``` I'd flip those I think
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But again I don't know Wordpress

gusty ridge
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ok i just did a copy and paste. but ok i will try a little more.

safe breach
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You're the developer, you control the code here entirely. You can add logs everywhere to try and narrow down what's happening. Step 1: is your VerificationSession being created?

gusty ridge
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so let me ask you one last question

safe breach
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you can ask many more don't worry

gusty ridge
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i should only have two pages to worry aboout

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the index page and the verifaction page.

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just trying to make sure i am not missing a page somewhere.

safe breach
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the number of pages don't really matter

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you could do it all in one file, it doesn't really change anything

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you need to
1/ Create a VerificationSession
2/ Either do a full page redirect to the URL for that VerificationSession (what I explained), or use our Stripe.js library to show the verification modal straight on your page

gusty ridge
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i feel like a idoit i was using the wrong www.

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ok i will try now thank you again

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ths means something not correct coorrct?>

Screen_Shot_2022-06-01_at_4.39.10_PM.png
safe breach
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correct though unclear what

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what happens when you click on that red line in the first screenshot?

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ah that's the second screenshot, it's a UI I am not familiar with

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so yeah whatever your code hits when you call create_verification_session is not returning what it should be

gusty ridge
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ok can you give me sample code of what i should be lookig for?

quick hemlock
gusty ridge
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perefecto

quick hemlock
gusty ridge
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thank you for you help. hopefuly i can get it. thanks aain for you time.