#Alex_15-onboarding-SSN
worthy star
Sometimes, the user creates a stripe account and we leverage stripes connect API to do that
However, sometimes the Stripe's authentication process fails if they can't identify the user with just the 4 digits SSN and they request the Full SSN from the user and maybe additional documents
we wanted to have a way to redirect our user's to Stripe and have them provide their Full SSN and documents there(if that's possible)
If not, then will we need to create our own UI and just provide stripe these information via their API?
tawdry snow
The scenario you mentioned belongs to: https://stripe.com/docs/connect/connect-onboarding#new-reqs-due
In this case, you can generate a Account Link to collect the documents with additional requirements: https://stripe.com/docs/connect/connect-onboarding#user-updates
tawdry snow
Alex_15-onboarding-SSN