John Mallouk-connect-setup | Stripe Developers | Page 1

nocturne cairn May 31, 2022, 7:51 PM

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Hello 👋
Not sure I fully grasp the question here
Are you trying to setup an account without entering personal information?

burnt kraken May 31, 2022, 7:53 PM

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We're trying to set up a stripe connect account to pay out our vendors from. The vendors do not want to give up their personal information to join stripe connect. is there a way to set this up so we can make payments to them?

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but also have them not give up their personal info?

nocturne cairn May 31, 2022, 7:54 PM

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what type of connected accounts are you creating for your vendors?

burnt kraken May 31, 2022, 7:55 PM

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We've tried Standard and custom so far

nocturne cairn May 31, 2022, 7:56 PM

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So for custom accounts, you can create an account link and share it with the vendors so that they can complete onboarding
https://stripe.com/docs/connect/connect-onboarding

You won't be able to make payouts without completing onboarding requirements which includes personal information.

burnt kraken May 31, 2022, 7:58 PM

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okay but there is no account we can set up for a business that can accept payouts - unless someone from that business provides their SSN?

nocturne cairn May 31, 2022, 8:00 PM

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Yes
You can find a list of required verification information here
https://stripe.com/docs/connect/required-verification-information

burnt kraken May 31, 2022, 8:07 PM

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what if we made an account that didnt have Card payments feature

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but only transfers

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looks like the SSN is only required when card payments is activated

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these accounts are only going to be used to send payment from our company to the vendors through stripe

nocturne cairn May 31, 2022, 8:13 PM

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Yes you could try that. However I'd recommend chatting with our support team to make sure that it would definitely work.
They'd be able to provide more specific answers on verification information required to activate payouts
https://support.stripe.com/?contact=true

burnt kraken May 31, 2022, 8:23 PM

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our support staff directed me here

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do you know how i can only activate the transfers and not have the card payments?

nocturne cairn May 31, 2022, 8:25 PM

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our support staff directed me here
Oh interesting. My apologies. Usually that shouldn't happen.

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Let me check in on this

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do you know how i can only activate the transfers and not have the card payments?

wise nimbus May 31, 2022, 8:31 PM

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Hey, looking in to this as well. Was this in an email chain or live chat that support directed you here?

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Also, will any of your connected accounts take payments directly from users or will they all only be getting funds via transfers from your platform?

desert gyro May 31, 2022, 8:58 PM

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👋 Hey @burnt kraken sorry about the delay/confusion. For something like this you do need to talk to our support team directly

burnt kraken May 31, 2022, 8:59 PM

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hey We got an email from our support guy at Stripe - Jono Keedy directing us here

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@wise nimbus they will all be taking transfers from us. none of them will be taking payments directly from end customers

desert gyro May 31, 2022, 9:00 PM

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You need to work with that person to help you. We can't help here unfortunately. To be able to request only transfers you need approval

#John Mallouk-connect-setup