Chrift-portal | Stripe Developers | Page 1

terse epoch May 31, 2022, 10:31 AM

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hi! do you have the full details to share?

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customer ID cus_xxx for each one at least

vernal copper May 31, 2022, 10:32 AM

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Sure
Left (with ability to update): cus_LmqFi23yEvwNoh
Right (cannot update): cus_LlusapD2UzwoOM

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If anything else would be useful let me know

terse epoch May 31, 2022, 10:36 AM

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thanks, will look

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still looking, no idea yet

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ah right it's https://stripe.com/docs/billing/subscriptions/integrating-customer-portal#limitations

Updating subscriptions in the portal is only supported for charge_automatically subscriptions with a single licensed price.

The subscription sub_1L5FFjAv0gmPJ9hOSirApt0P for cus_LlusapD2UzwoOM is a send_invoice subscription(you created it through the dashboard so it's a different UI/defaults probably, you used the API and your Node code to create the other one)

vernal copper May 31, 2022, 10:56 AM

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Ah ok. Do you know how I can make it so he can update? Is the only way by deleting his dashboard-created subscription and creating a new one via the apio?

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Or is it possible to create one he can update via the dasboard? Which would be preferable

terse epoch May 31, 2022, 10:56 AM

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you can I believe change the billing method to charge_automatically

vernal copper May 31, 2022, 10:56 AM

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Ah cool, I'll take a look

terse epoch May 31, 2022, 10:57 AM

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it's in the update page in the dashboard

vernal copper May 31, 2022, 10:57 AM

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You legend, thikn we found it at the same time. I've changed it over and now it appears

#Chrift-portal