#nat - test payment

1 messages · Page 1 of 1 (latest)

upper carbon
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Hello! Just starting a thread for you -- I'll review and respond as soon as I can 🙂

light hill
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thank you

upper carbon
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It depends on the payment method that was used

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You can skip the pending period in test mode using the special test cards for this, if you're trying to do something with available balance:

light hill
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I dont believe I am in test mode

upper carbon
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I submitted a test payment
I was going off of this

light hill
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Ah apologies

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I mean I submitted a payment from my website just to see how long it would take to show up but it's not there

upper carbon
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If you mean a real payment, note that testing in live mode is not something we suggest and may violate terms of service. live payments should always be for a real sale/service.

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But if using a cards, this typically takes a couple of days to arrive

light hill
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ok, understood

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Does the US holiday delay payments showing up as well?

upper carbon
light hill
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But this is not a payout

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I don't see the transaction in Stripe at all

upper carbon
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Can you share the request or payment intent ID?

light hill
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Where do I find that info?

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This is my revenue report from squarespace

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but only 1.10 is in my stripe acct

upper carbon
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I think you might be better served reach out to our support team for help with this: https://support.stripe.com/contact

We're focused on helping developers with code/integration question here. I thought this is what you were doing when you described the test payment, apologies for the confusion.

light hill
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Ah ok

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The chat window didn't pop up when I went to this page before. Thanks for your help

upper carbon
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NP!