#Gkiokan-upgrade-sub
proven jetty
Hey!
Can you clarify what you mean by:
charge the customer for the last subscription?
There's details on how to upgrade subscriptions here: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade
keen aurora
Sure. Following scenario:
User subscribe to product B then he have an upcomming invoice (currently)
However he decides to move on anotheer product B
If he subscribes to the new package, the product A should been charged and have an existing invoice for it.
lemme check the the doc link
proven jetty
Yup, that's how upgrading works with us. They'd be charged for A immediately and you can control any prorations for product B (old sub)
keen aurora
What happens if the Product B is less the price of Product A? Does Stripe refund the overpaid charge to the customer or does it hold back for the next charge?
proven jetty
Depends on how you handle prorations: https://stripe.com/docs/billing/subscriptions/prorations
keen aurora
It would be optimal if the customer would be charged asap if he upgrades the package. I will check that link also
What is the correct way to "stop" a subscription?
proven jetty
It would be optimal if the customer would be charged asap if he upgrades the package
That's what happens, yep!
keen aurora
I couldn't see that canceling a subscription creates an invoice
Lemme update my code, I will check if the upgrading / downgrading fixes my first issue
proven jetty
Take this example:
Product A: $5 p/m
Product B: $10 p/m
User X subscribed to Product A on 1st of month. On 15th of month, they decide to upgrade to $10. They'd be credited ~$2.50 for their unused time on Product A, and charged $10 for Product B
Net initial payment of $7.50, with the recurring payment going forward being $10
That's if you prorate the changes. If you disable prorations, then the initial payment would be the $10
proven jetty
keen aurora
I guess while the customer is within the trial days he won't get charged when he cancle it, right?
that may the issue why I don't see an invoice (even it is 0 EUR) when I cancel the subscription on trial days
proven jetty
I guess while the customer is within the trial days he won't get charged when he...
Correct
proven jetty
that may the issue why I don't see an invoice (even it is 0 EUR) when I cancel t...
There'll be an initial $0 invoice when you create a trial subscription
keen aurora
I tried that but when I cancel the subscription the "upcomming invoice" is gone
lemme first fix the upgrading thing and then I will have a look and test the cancel stuff. I will get back to you when I need help again
proven jetty
I tried that but when I cancel the subscription the "upcomming invoice" is gone
Why would there be an upcoming invoice for a canceled subscription? I don't understand
keen aurora
Because it's that what the invoice api gives me for the current product. See that Image for making it a bit more clear.
I can see the current running subscription only on the "upcomming invoice" endpoint
wait a sec, I confuse to much with all that information. Just gonna test the cancel and invoice endpoint. Because yesterday the "upcomming invoice" has been gone when I cancel the subscription. But I didn't had the invoice customer option enabled yet. And I didn't got an invoice for the canceled one.*