Eranga-customer-portal | Stripe Developers | Page 1

stuck stag May 27, 2022, 8:01 AM

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👋 Happy to help! Can you share the subscription ID (sub_xxx)?

autumn ingot May 27, 2022, 8:01 AM

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Sure. It is sub_1Kneq2C8JGuaUdU6vL39Uaqp

bleak cloud May 27, 2022, 8:11 AM

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seems like a bug to me!

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I'd write to our support team since it's a bug in a hosted Stripe surface and not anything you can control with code in your integration

autumn ingot May 27, 2022, 8:12 AM

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Okay, we thought since this is a one time discount we gave to this subscription, it might be showing the subscription in the long run

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Like what it would be without any temporary stuff being added

bleak cloud May 27, 2022, 8:13 AM

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probably

autumn ingot May 27, 2022, 8:13 AM

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Should we contact support and let them know about this?

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What can we do to clarify this?

bleak cloud May 27, 2022, 8:15 AM

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autumn ingot May 27, 2022, 8:16 AM

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Thank you @bleak cloud and @stuck stag for the help. We will contact them.

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Just one more queston

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If the customer adds a credit card to their profile, this would not charge them the whole 100% without giving them the discount though right?

bleak cloud May 27, 2022, 8:17 AM

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you could test it in test mode and see

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but I don't think it would no, it's just adding a payment method to their customer object

#Eranga-customer-portal