#Csaba Boros-insufficient-balance
1 messages · Page 1 of 1 (latest)
Hey!
Your payment is likely reflecting in your 'pending' balance. You can bypass that and have an immediate available balance using this test card: 4000000000000077
Thank you! The balance of the PROMOTER connected account, right?
Well, you're doing separate charges & transfers so the payment happens on the platform account
You're then transferring to the connected account separately
I've read in the documentation that if I add the source_transaction field then the charge and the transaction will be tied together and the transfer will use the money from the charge
Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request
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Checking
Looks like the source_transaction was an account debit? https://dashboard.stripe.com/test/payments/py_1L3fgmAobbiIOgqKDbNPkQAK
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The SourceTransaction is the Id of the charge that I created right before the transaction
Yep, but that's an account debit: https://stripe.com/docs/connect/account-debits
The source of that charge was the connected account id of the PROMOTER account
You didn't charge a credit card
I don't think you can use an account debit charge as a source_transaction for the transfer
Because it's money already settled within Stripe (and you don't have the available balance to cover the transfer)
You should accumulate a positive available balance on the account (acct_1HFIXFAobbiIOgqK) using that test card I shared
Is there any way that I could transfer money directly from the PROMOTER connected account (acct_1L3cXEPRYmhjjBr8) to the PARTICIPANT connected account (acct_1L3d2zPLN3CtBqh7) without having to move the money first into my platform account (I guess acct_1HFIXFAobbiIOgqK)?
Not without a sufficient balance, no
Thank you very much, I will try to add money to the account and try the transfer again!
Np!