svenson-issuing | Stripe Developers | Page 1

fading skiff May 26, 2022, 1:59 PM

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hello can you provide a bit more details?

frigid socket May 26, 2022, 2:00 PM

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hey, on my stripe account stripe issuing auth webhook is not getting called

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no events, nothing

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no errors

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it worked just fine and it stopped 7 hours ago

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every amount is $0.00

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no events that, auth failed for any reason

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my webhook is working nicely for other stripe stuff. Only auth is failing for over 7 hours now

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it would be from great help if you can assist me somehow

fading skiff May 26, 2022, 2:09 PM

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We're looking into it

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are you already talking to our support team?

frigid socket May 26, 2022, 2:13 PM

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yes, some people from my team have contacted the support

fading skiff May 26, 2022, 2:13 PM

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Thanks for confirming. We're looking into it and we'll follow up on the email thread as soon as we have more details. We do see the declines and are investigating

frigid socket May 26, 2022, 2:15 PM

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thank you very much for your response

fading skiff May 26, 2022, 2:26 PM

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sure thing, sorry for the trouble!

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we see some transactions start to get approved

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we're still working on the fix

fading skiff May 26, 2022, 2:49 PM

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@frigid socket looks like the issue is resolved but we're still monitoring

frigid socket May 26, 2022, 2:50 PM

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yup, I can also confirm that

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thanks for your help

fading skiff May 26, 2022, 2:50 PM

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of course, sorry for the trouble here

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I'm going to close the thread but our support team will follow up to confirm too!

#svenson-issuing