#dino_pephanis - Custom Connect Onboarding

1 messages · Page 1 of 1 (latest)

sullen creek
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Hello, what do you need help with?

wraith locust
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I am adding Persons to a connected account via the API

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and I've add all the Persons and updated the Connected account with ```
'company' => [
'directors_provided' => true,
'executives_provided' => true,
'owners_provided' => true,
]

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However if I look and the connected account in your Admin portal I have the following alert Card payments, payouts and transfers will be paused unless all beneficial owners are confirmed

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See req_jqubQS9vc0xK8K & req_Uh06ptLLlFqOSs

sullen creek
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Thank you, checking out that message and those requests...

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Apologies, I am still trying to look in to this. I do see your API call pretty directly setting these fields. Still to figure out what triggers the error message. I will reach out to my colleagues for help

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Do you have the calls that you made to actually added those details as well or was that through some Stripe hosted page?

wraith locust
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We have our own system and I am trying to create a sign up that integrates our system with Stripe

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Does the optional company.ownership_declaration need to be set too?

sullen creek
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Gotcha, not immediately sure. Can you try setting that now and seeing if it goes away in test mode?

wraith locust
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will do

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That did it, thank you for your help

sullen creek
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All you! Glad I could help you move forward on this