#Tassaduq Hussain-refunds
ripe imp
I cancelled the subscription and stripe created a draft of unused time
now I need to refund that
nova lintel
You mean an invoice with prorated credit?
ripe imp
maybe an invoice but stripe is calling it a draft
nova lintel
Taking a look
Can you share a screenshot of what 'draft' you're referring to?
This is the invoice that was generated upon cancel for the prorated unused time
The credit was applied to the balance for the customer: https://dashboard.stripe.com/customers/cus_KunASyvAHlESlj
What is it you want to refund?
ripe imp
ok so draft is a type of invoice, I can use invoice id to refund the amount
got it, one other thing, I also need to send some amount back to customer card without having any pre-generated invoice
nova lintel
ok so draft is a type of invoice, I can use invoice id to refund the amount
No, you can't. You need to ID of the underlying Charge/Payment Intent
But I'm not sure what it is you're actually looking to refund.
ripe imp
one time custom amount
nova lintel
The subscription was cancelled mid billing cycle, we generated a credit invoice for the prorated unused time (which is applied to the customer balance) – is this what you want to refund?
ripe imp
in this case yes, but I need to also send back some amount to other customer which don't have any draft invoice
nova lintel
Ok, got it. You can't refund a customer credit balance, but you can create an 'unlinked' refund (which is what you need in this instance)
Then you can debit the customer credit balance back to 0: https://stripe.com/docs/invoicing/customer/balance#modifying
ripe imp
thanks