#bkrnetic-subscription

1 messages · Page 1 of 1 (latest)

spare mural
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hi there! that may have been quite a long while back. As of September 8 2020, we now support up to 500 subscriptions active per customer on an account.

worn mason
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I've implemented payment only 2 weeks ago and I was getting that error.

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I would just like to prevent it from happening. Does it depend on some other factors maybe?

spare mural
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do you have the request id where you saw that error?

worn mason
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Nope. It was happening when I tried to create subscription via API. I'm trying to reproduce the error now.

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But ye, it was validation error so no request ID was generated I suppose

spare mural
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maybe let us know if you manage to reproduce it. I'm not aware of a 3 subscription / customer limitation.

worn mason
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So weird. I will do that, thanks.

worn mason
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Well I've figured out the issue. It is limited to 3 only when testing inside test clock simulation... Which I've always used. I oversaw that little part of the docs here: https://stripe.com/docs/billing/testing/test-clocks

Great to see there is no limit. Thanks for the help Alex!

spare mural
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aaah, good to know!

worn mason
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I suggest to note that explicitly in that part of the docs and in the error codes docs. Some copy like "NOTE: When using test clocks, you can create up to 3 subscriptions. Otherwise the limit is 500 subscriptions."

Even bold it I would say. We've lost hours discussing the adjustment of our business logic because we thought the limit is 3. 😅

spare mural
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i'll pass on the feedback!

worn mason
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Great Alexinho! Have a nice weekend 🍻