travis-ach-morequestions | Stripe Developers | Page 1

bleak widget May 25, 2022, 7:44 PM

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hello again

stiff flame May 25, 2022, 7:50 PM

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Could you clarify what you mean by "unverified"? You're right that this payment method would only be attached to a customer once verified so I'm not sure what you mean by "remove from a customer".

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@turbid notch just checking if you still need help with this!

stiff flame May 25, 2022, 8:21 PM

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thanks for the screenshot! just a reminder that this is a public channel in case you don't want to share that email address

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for that payment method, could you share the ID? it should be visible from that page if you expand the arrow to the left of the bank icon

turbid notch May 25, 2022, 8:22 PM

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Sure - the payment method ID is pm_1L3PdCJBZRuStfpypB5GRGya

stiff flame May 25, 2022, 8:24 PM

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thanks! looking into this

bleak widget May 25, 2022, 8:36 PM

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@turbid notch you said this

I see that payment methods are only attached to a customer once they are verified.
Where did you see that written? As far as I can tell with micro-deposits we attach as soon as the SetupIntent gets into verify_with_microdeposits

turbid notch May 25, 2022, 8:37 PM

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I didn't see that written anywhere, I inferred it because I was only able to detach a payment method from a customer once verifying it. If it's not verified, I can't detach it. Also on the test mode dashboard, you can't delete the payment method until it's verified as well.

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Detach it programmatically i mean

bleak widget May 25, 2022, 8:38 PM

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does it detach if you cancel the SetupIntent?

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(I'm looking too, I also thought we didn't attach until success)

turbid notch May 25, 2022, 8:38 PM

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Haven't tried that, I'll try it.

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Yep - cancelling the setupintent removes it. Thanks a lot!

bleak widget May 25, 2022, 8:51 PM

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Sure, I still think it's bug so I'm digging on my end

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@turbid notch okay I figured it out!

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The PaymentMethod is not attached to the customer yet. It doesn't appear in the API when you list the PaymentMethods for that customer. It's just the Dashboard trying to be helpful for you and showing it pending to make it easier to verify it by hand

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