wsteelix-maestro-payments | Stripe Developers | Page 1

jaunty flare May 24, 2022, 10:20 AM

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Hey, do you have an example Payment Intent I can look at? pi_xxx

spark thunder May 24, 2022, 10:23 AM

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Hi @jaunty flare , thanks for quick response! we have a free month in our service, so we were using SetupIntent instead

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i'll try to find one, but it will take a bit of time

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sorry for the hassle

jaunty flare May 24, 2022, 10:25 AM

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Sure, np

spark thunder May 24, 2022, 10:31 AM

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for example this is one of them: seti_1KedQeLiXZrLhRYlZoFqBHIb

jaunty flare May 24, 2022, 10:32 AM

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Taking a look

spark thunder May 24, 2022, 10:33 AM

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thank you!

jaunty flare May 24, 2022, 10:34 AM

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Looks like a generic bank decline, unrelated to any Radar rules you've setup

spark thunder May 24, 2022, 10:34 AM

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yeah, that's why it was quite puzzling to me

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and i wasn't able to find from the Radar rule's blocked list anything helpful relating to Netherlands and Maestro card either

jaunty flare May 24, 2022, 10:36 AM

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Yeah it's just the bank in this case have declined the card - it's unrelated to Radar. Your customer should speak to their bank in this instance

spark thunder May 24, 2022, 10:37 AM

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alrighty! I'll relay this to our customer facing side and see if they can gather more information then

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thanks for helping anyway!

jaunty flare May 24, 2022, 10:37 AM

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Sure, np

spark thunder May 24, 2022, 10:38 AM

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have a great day!

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🙏

jaunty flare May 24, 2022, 10:38 AM

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you too!

#wsteelix-maestro-payments