#abignalet-bancontact

1 messages · Page 1 of 1 (latest)

little sparrow
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👋 happy to help

harsh sonnet
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Hey thanks

little sparrow
harsh sonnet
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So I need to set confirm to true as well?

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euh you provided a setup intent documentation...

little sparrow
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yeah my bad I read I am integrating setup intent for bancontact and didn't put 2+2 together

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but it's the same thing with Payment Intents anw

harsh sonnet
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My user submit the mandate with the confirmBancontactSetup and you say that I should re-ask it for each payments?

little sparrow
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sorry i might be missing something here

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Are you saying that there was a SetupIntent before the PaymentIntent you provided?

harsh sonnet
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Yes

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And no mandate generated

little sparrow
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could you share the Setup Intent Id?

harsh sonnet
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seti_1L2t4JCl5KTfVaEUyEpn7BC0

little sparrow
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the mandate is null so when the Setup Intent was confirmed the mandate wasn't saved

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there are two things here, 1st the mandate wasn't saved, 2nd you must provide the mandate id when creating a PaymentIntent with confirm=true

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I'm trying to see why the mandate wasn't saved

harsh sonnet
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Okay

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when I confirmBancontactSetup I pass handleActions to false. Should I do something specifically for the mandate?

little sparrow
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I see the issue now

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the Setup Intent you created is on your Platform account whereas the Payment Intent you're doing it on_behalf_of your Connect Account

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which explains why the customer has already given you his acceptance to be charged by the Platform but not by the Connect Account

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so you should either do the SetupIntent with the on_behalf_of parameter set so the mandate would be linked to the Connect Account

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or you need to collect a mandate for each Connect Account when it's needed

harsh sonnet
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I cannot reuse in any way the mandate of the platform?

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I do not see any mandate id in the setup_intent even on the platform

little sparrow
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I cannot reuse in any way the mandate of the platform?
unfortunately no

harsh sonnet
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I have a lot of connected accounts, it does not seem possible to ask mandate for each one

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Are you sure that there is any other way?

little sparrow
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Are you sure that there is any other way?
AFAIK, unfortunately there isn't

harsh sonnet
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Why did not I have a mandate id after the setup intent on my platform?

little sparrow
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mandate_1L2t4PCl5KTfVaEU48kvlvb9 this is the mandate id that was generated

harsh sonnet
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How did you find it?

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This mandate is not related to the issue...

little sparrow
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it's related to the payment method created

harsh sonnet
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It is the bancontact test payment method

little sparrow
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yes

harsh sonnet
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This mandate you linked was generated after a payment intent without on_behalf_of (a test a made)

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I want to get the mandate from a setup intent before paying

little sparrow
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it was generated by the setup intent seti_1L2t4JCl5KTfVaEUyEpn7BC0 but first used by a Payment Intent

harsh sonnet
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Could you find the one related to this one seti_1L2tyvCl5KTfVaEUGcrro5rC?

little sparrow
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mandate_1L2tz1Cl5KTfVaEU8K36Erer

harsh sonnet
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Why did not I have access to it?

little sparrow
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what do you mean?

harsh sonnet
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I cannot search for it (no result) in my stripe dashboard

little sparrow
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mandate are not shown in the dashboard

harsh sonnet
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Why cannot I retrieve it from the setup intent?

little sparrow
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I don't know honestly

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I'm also a bit surprised that the Setup Intent wasn't updated

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maybe it's expected behavior but I'm not sure

harsh sonnet
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No problem, I will escalate to my premium support

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thanks to have tried

little sparrow
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thanks so much

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and sorry

harsh sonnet
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Just can you give me your way of finding so quick the mandate id?

little sparrow
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from the Setup Intent you could look at the latest_attempt

harsh sonnet
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thanks

little sparrow
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sorry I'm not sure the mandate is exposed in the API

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could you just give me a minute to verify