In the customer portal I can see this | Stripe Developers | Page 1

viral pebble May 24, 2022, 3:44 AM

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hi there! Portal sessions are temporary. New portal sessions expire after a five minute period. If a customer uses it within that time period, then the session expires within one hour of the most recent activity. Each portal session can last up to two hours before expiring. - https://stripe.com/docs/billing/subscriptions/integrating-customer-portal

severe fable May 24, 2022, 3:47 AM

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Hello, again Alex 😊. Thank you for the quick response. I missed this in the documentation

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So this means, the maximum possible time for a customer portal session is 2 hours.

If the user never uses the session (meaning never goes to that URL), it will expire in 5 minutes.

If the user uses the session but does a change and waits more than 1 hour, it will still expire

viral pebble May 24, 2022, 3:50 AM

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yep

severe fable May 24, 2022, 4:25 AM

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Great, thank you Alex 🥂

#In the customer portal I can see this