#GiovanniV - Account Links

1 messages · Page 1 of 1 (latest)

solemn jetty
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Hello! It sounds like the onboarding process is complete, correct? You want to collect info after onboarding is complete?

random glacier
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They want to be taken to the connect setup page so the connect account can finish their account registration

solemn jetty
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So onboarding has not been completed?

random glacier
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no I created an incomplete profile this needs to be then completed

solemn jetty
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Oh, this is an Express account.

random glacier
solemn jetty
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Sorry, not sure I understand. Did you see my question above?

random glacier
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yes let me try

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1 min

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But does this solve the above question asked
the goal is the following:
Our goal is to take the user to the Connect setup page so that they can finish their account registration as detailed here: https://stripe.com/docs/api/account_links/create

solemn jetty
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It depends on the state of the account. With Express accounts there's an onboarding phase that can be completed with an Account Link. After onboarding management of outstanding requirements happens in the Express Dashboard.

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So if the account hasn't completed onboarding yet then the Account Link will work, but it sounds like this account may have already completed onboarding and needs to be sent to the Express Dashboard instead.