#israelfc-bank-transfer
gentle rampart
@brazen gazelle Can you clarify what you mean by that?
also where does that screenshot come from, like which product are you referring to/using?
brazen gazelle
The screenshot is from the Stripe website, it is seen when you are testing transactions as a developer. It is something that Stripe provides.
And I am looking for a webhook that is specific to ACH payments. I would like to be alerted at different steps of the process so I can give feedback to the user. I am having a hard time finding documentation that describes specifically the bank transfer process and how Stripe handles that.
gentle rampart
Can you share which page you are looking at? We have many products
Right now I'm not following where you are looking, our "bank transfer product" is not public in the US
brazen gazelle
It is on invoice.stripe.com in test mode.
And these are the pages on the documentation
gentle rampart
Okay so this is about ACH Debit, where you debit their bank account yourself.
So what's your question? I don't really understand what you want to be "alerted" about
brazen gazelle
I want to know if there is any way to save payment details through the hosted invoice service that we’re using. It seems that SetupIntents are only being used for PaymentIntents.
gentle rampart
PaymentIntents and SetupIntents are completely separate, so one doesn't use the other one
I'm sorry for the back and forth, I'm still quite confused by what you are trying to do unfortunately 😦
There are 2 types of ACH payments. One is when you collect the bank account details of your customer and then you debit their bank account yourself, that's what ACH Debit is (the doc you shared).
Another one is when you have a bank account yourself and you ask your customer to wire money to that bank account (that's usually called Bank Transfers or sometimes ACH Credit Transfer)
Which of the two are you trying to achieve?
brazen gazelle
We are trying to use ACH debit to collect bank account information from our customers and debit their bank. We are using hosted invoicing. We would like to save the payment information and associate it with a customer, so that a customer going through and paying a different invoice does not have to log into their bank account repeatedly. The documentation that I sent seems to imply that the way to save user bank account information is through SetupIntents. My question is, is it possible to save user's bank account information so that every time they pay a hosted invoice, they do not have to re-enter their bank account information?
gentle rampart
Okay so this just works and it will save the bank account on the customer automatically. But it's not the same as the screenshot you shared. The screenshot your shared is for ACH Credit, a different integration
brazen gazelle
Okay, forget the previous screenshot, I apologize and see how that could be confusing.
In regards to it saving the bank account information automatically can you direct me to the docs that describes that? It is not saving the information for us, users have to enter their bank account information every time.
gentle rampart
Hum I just tried in Test mode and it saved the bank account for me, but I don't know much about how the hosted invoice page works unfortunately. That's something I'd recommend discussing with our support team instead since it's not really about code. They can help you better: https://support.stripe.com/contact
brazen gazelle
Okay, thank you for your help. And again sorry for the confusion
gentle rampart
All good, the names are so close that it's hard to grasp which we're talking about unfortunately